Shipping Policy

We deliver to the United Kingdom only.

Order processing
Most orders are processed with 48 hours but if we are experiencing a high volume of orders this may not be possible. 
If there will be a delay in processing and shipment of your order, we will contact you via email, text message or Facebook Messenger (depending on your contact preferences and where your order originated).

Shipping rates 

Local delivery (within 5 miles of Ingleby Barwick) is available free of charge.
We will contact you to arrange a convenient date and time for delivery.

You can also choose to collect your order free of charge from our premises in Ingleby Barwick. We will contact you as soon as your order is ready to collect.  

We also offer UK nationwide delivery via Royal Mail or Evri 

Postage and Packing for order under £45.00 is

- £4.20 for Standard delivery

-  £6.00 for Express delivery
When you spend £45.00 or over postage and packing is free.

We will contact you when your order has been shipped and will provide tracking details. We cannot be held responsible for the length of time that the Royal Mail takes to deliver your item. 

Damaged or Missing Parcels

Iris and Eve is not liable for any products damaged or lost during transit. Your order will always be packaged appropriately and securely.
However, if you received your order damaged, or it didn't arrive at all, please contact us at and we will try to help.